Cookie Policy

1. Introduction

This Cookie Policy explains how Keyra uses cookies and similar technologies when you visit or interact with the platform.

By using the platform, you may consent to the use of cookies in accordance with this policy. Where required by law, cookies will only be used after obtaining your consent.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions over time.

Cookies can be temporary (session cookies) or persistent (stored for a longer period).

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the proper functioning of the platform. They enable core functionalities such as:

  • Form submission
  • Security features
  • Basic navigation
  • User session management
  • Login authentication

These cookies are strictly necessary for the operation of the platform and do not require user consent.

3.2 Analytics Cookies

These cookies help us understand how users interact with the platform. They allow us to:

  • Measure website traffic
  • Analyse user behaviour
  • Understand how users interact with the assistant and platform features
  • Improve the performance and usability of the platform

Keyra may use tools such as Google Analytics or similar analytics tools for this purpose.

Analytics cookies are only activated if the user provides consent.

3.3 Marketing Cookies (if applicable)

These cookies may be used to:

  • Show relevant advertisements
  • Track users across websites
  • Measure the effectiveness of marketing campaigns
  • Improve marketing and advertising strategies

Marketing cookies are only used if explicitly accepted by the user.

4. How We Use Cookies

We use cookies and similar technologies to:

  • Ensure the platform functions correctly
  • Maintain user sessions
  • Understand user behaviour and platform usage
  • Improve user experience and platform performance
  • Optimise marketing and advertising efforts (where applicable)

5. Managing Cookies

Users can manage or disable cookies at any time through:

  • Their browser settings
  • The cookie preferences panel available on the platform (if implemented)

Please note that disabling certain cookies may affect the functionality of the platform and some features may not work properly.

6. Third-Party Cookies

Some cookies may be set by third-party services such as analytics providers or marketing platforms.

These third parties are responsible for their own privacy and cookie policies, and users are encouraged to review those policies where applicable.

7. Changes to This Policy

Keyra may update this Cookie Policy from time to time to reflect changes in legal requirements or how cookies are used.

Changes will be published on this page and will take effect immediately upon publication.

8. Contact

If you have any questions about this Cookie Policy or how cookies are used, you can contact:

Email: keyra@keyra.com